Deposit & Payment Policy
Deposit of USD100$ per person is required upon
confirmation of tour booking. You have peace of mind until 2 months before
departure dates. At that point, we would require full prepayment only
60 days before departure for all services by money transfer or credit
card payment with all bank transfer charges/fees to be paid by the client.
The
bank account name:
The
bank name:
The
bank branch: Hanoi Branch
The
International Banking Account Number:
Bank
Swift Code:
The
bank address:
Website:
All the tour packages on this website operate on a
pre-payment basis. Payment can be made either using a major credit card as
Visa, MasterCard and American Express Credit Card without credit card
transaction fee (3.3% fee for Visa and MasterCard, 4% for American
Express Credit Card).
- If you wish to pay us online on our secure server,
please click
here[1]
and fill in the form.
- Click here[2]
and then print a copy of our credit card charge form offline. Once completed
please fax the form with one copy of 2 sides of your credit card with your
signature to our Hanoi Head Office at +84 4 3923 0638 or scan
and email it to info@newvisiontour.com
After receiving your payment, we will issue you the
hotel voucher and/or final confirmation itinerary, which can be sent to you by
fax or e-mail.
Booking Amendment
Flexibility is our strongest point. You can amend
your booking when it is made. Just contact us at info@newvisiontour.com with your
booking number. Our reservations team is glad to amend your booking
accordingly.
Cancellation Policy
NON REFUNDABLE deposit of 10 USD for hotels, air
ticket booking upon services confirmation / US$ 100 upon tours services
confirmation.
Cancellations will be charged as follows:
+ 60 days before arrival: No cancellation charge. We
Guarantee 100% Money Back
+ 30-59 days before arrival: 5% cancellation charge.
+ 15-29 days before arrival: 10%
+ 8-14 days before arrival: 40%
+ 7 days before arrival: 100 %
+ No show: 100%
Refund of Unused Services
+ No refund will be given for any unused service
after the trip has commenced.
