How To Book With Us?
We make your online reservation extremely
satisfying, comfortable and without apprehension over your security, privacy
and concern about online reservations.
Making an online reservation is easy. Just complete
the reservation form: BOOK TOUR ,
BOOK HOTEL or BOOK TRANSFER online, making sure that you send
us your e-mail address. As soon as we receive your request, we will reply
within 24 hours.
If you would like to book our service offline,
kindly print out the form and fill in this form BOOK HOTEL OFFLINE or
Deposit & Payment Policy
Deposit of USD100$ per person is required upon
confirmation of tour booking. You have peace of mind until 2 months before
departure dates. At that point, we would require full prepayment only
60 days before departure for all services by money transfer or credit
card payment with all bank transfer charges/fees to be paid by the client.
The
bank account name:
The
bank name:
The
bank branch: Hanoi Branch
The
International Banking Account Number:
Bank
Swift Code:
The
bank address:
Website:
All the tour packages on this website operate on a
pre-payment basis. Payment can be made either using a major credit card as
Visa, MasterCard and American Express Credit Card without credit card
transaction fee (3.3% fee for Visa and MasterCard, 4% for American
Express Credit Card).
- If you wish to pay us online on our secure server,
please click
here[2]
and fill in the form.
- Click here[3]
and then print a copy of our credit card charge form offline. Once completed
please fax the form with one copy of 2 sides of your credit card with your
signature to our Hanoi Head Office at +84 4 3923 0638 or scan
and email it to info@newvisiontour.com
After receiving your payment, we will issue you the
hotel voucher and/or final confirmation itinerary, which can be sent to you by
fax or e-mail.
Booking Amendment
Flexibility is our strongest point. You can amend
your booking when it is made. Just contact us at info@newvisiontour.com with your
booking number. Our reservations team is glad to amend your booking
accordingly.
Cancellation Policy
NON REFUNDABLE deposit of 10 USD for hotels, air
ticket booking upon services confirmation / US$ 100 upon tours services
confirmation.
Cancellations will be charged as follows:
+ 60 days before arrival: No cancellation charge. We
Guarantee 100% Money Back
+ 30-59 days before arrival: 5% cancellation charge.
+ 15-29 days before arrival: 10%
+ 8-14 days before arrival: 40%
+ 7 days before arrival: 100 %
+ No show: 100%
Refund of Unused Services
+ No refund will be given for any unused service
after the trip has commenced.
Liability
New
Vision Tour is not responsible for any loss, injury
or damage sustained by passengers. Additional expenses incurred due to delays,
accidents, natural disaster, political actions and unrest must be borne by the
passengers. Passengers are required to have full travel insurance.
Airline schedules and local conditions may affect
accommodation and itineraries. Should this occur, New Vision Tour will endeavor to substitute a suitable arrangement
of similar value. Participation on any tours implies full agreement to the
above conditions by all parties involved.
Passport and Entry Visa
Your passport must be valid for at least six months
following your entry date to your travel destination.
It is your responsibility to ensure that you are in
possession of a valid passport and visa and all travel documents are valid for
travel.
Travel Insurance
Travel insurance is not included in your tour price.
It is the passenger's responsibility to verify whether his/her local health
insurance carrier provides coverage while traveling. Please contact your
insurance carrier for details.
New
Vision Tour strongly advises that you should
purchase a comprehensive travel insurance policy to cover all aspects of your
tour: the loss of deposits through cancellation, lost of baggage and personal
items, personal injury and death. A waiver must be signed if insurance is
declined.
If you wish to speak to us, please call our
Reservation Center at +84 4 3923 0637 and live chat during our business office
hours.
Are you ready? Book Today! Click here to Book Our Services
Online on Secure Server.
Hotline
24 /7 Customer Support: +84 9 04273734 Mr. Pham Van Trung
